About Bananas Support Services

Bananas Support Services helps Australians better understand complex systems such as WorkCover, workers compensation, superannuation insurance, TPD claims, income protection, mental health support, rehabilitation, and specialist referrals.

When an injury, illness, claim delay, rejected claim, or insurance issue affects your health, income, work, family, and future, it can be difficult to know where to start. Many workers feel overwhelmed, unsure who to trust, and uncertain about what questions to ask.

Our purpose is to provide clear, practical guidance so injured workers can better understand their options and take the next step with confidence.

Built From Lived Experience

Bananas Support Services was built from lived experience by someone who has personally navigated the workers compensation system and understands how confusing, stressful, and isolating the process can feel.

This experience includes dealing with claims, medical appointments, insurers, case managers, rehabilitation providers, independent medical examinations, capacity assessments, return-to-work programs, legal processes, superannuation insurance, income protection, and TPD claims.

The service was created to help injured workers feel less alone, better informed, and more prepared when dealing with systems that can often feel overwhelming.

What We Help With

Bananas Support Services provides general information and guidance around:

• WorkCover and workers compensation claims

• Workplace injury claims

• Psychological injury, PTSD, bullying, and harassment matters

• TPD claims through superannuation

• Income protection insurance

• Superannuation insurance cover checks

• Mental health support pathways

• Return-to-work and capacity concerns

• Medical evidence and claim preparation

• Rehabilitation and recovery support

• Specialist referrals

• Employment-related issues after injury

We do not replace legal, financial, medical, insurance, or professional advice. Instead, we help workers understand what options may exist and connect them with suitably qualified professionals where appropriate.

Our Mission

Our mission is to educate, support, and empower workers before they fall through the cracks.

We believe every worker deserves access to clear information, practical guidance, and trusted support when dealing with injury, illness, insurance, superannuation, or compensation systems.

A key part of our mission is helping Australians understand the insurance benefits that may be available through their superannuation fund, including income protection insurance, Total and Permanent Disability cover, and death cover.

We aim to encourage workers to review their superannuation policies, check what cover they currently have, understand their insurance options, and seek professional advice before problems arise.

No worker should feel alone, confused, or powerless while trying to understand their rights, entitlements, options, or next steps.

How We Support Workers

Bananas Support Services aims to:

• Listen first

• Explain options in plain English

• Help workers prepare better questions

• Encourage early support

• Connect people with relevant specialists

• Treat every person with respect

Behind every claim is a person, a family, a career, and a future.

Legal Directory

For many injured workers, finding the right professional can be one of the hardest parts of the recovery journey.

Bananas Support Services is building a national directory of legal professionals and support services with experience in workplace injury, compensation, insurance, rehabilitation, superannuation, and employment-related matters.

Through independent research and review of publicly available information, our directory currently features 39 law firms and legal practices across Australia.

Current directory coverage includes:

• Victoria: 13 firms

• New South Wales: 9 firms

• Western Australia: 5 firms

• Queensland: 4 firms

• South Australia: 1 firm

• Australia-wide national practices: 7 firms

The directory includes professionals with experience in areas such as workers compensation, WorkCover, workplace injury, psychological injury, TPD claims, income protection, employment law, insurance disputes, medical negligence, dust disease, and mining-related claims.

We are continuing to expand our directory across Australia, with a focus on strengthening representation in Tasmania, the Northern Territory, the Australian Capital Territory, regional South Australia, and regional Queensland.

Our Promise

We aim to provide practical, respectful, and easy-to-understand support.

We are not here to judge or overcomplicate the process. We are here to help workers understand the system, ask better questions, and find the right pathway forward.

Take the First Step

Whether you are dealing with a workplace injury, psychological injury, rejected claim, TPD issue, income protection confusion, insurance dispute, or uncertainty about your next move, Bananas Support Services can help you understand where to start.

Get free guidance today and take the next step with confidence.

Important Disclaimer

Information provided by Bananas Support Services is general in nature and does not constitute legal, financial, insurance, medical, or professional advice.

Professionals featured in the directory are included following independent research and review of publicly available information.

Inclusion does not guarantee service, outcome, result, endorsement, or formal recommendation.

Workers should always seek advice from an appropriately qualified professional before making decisions about legal, medical, financial, insurance, superannuation, or compensation matters.